911 and Public Safety Communications Fanshawe College

Program Description

This hands-on and comprehensive program provides students with the foundational knowledge and specialized communication skills required to work in the highly demanding and unpredictable field of public safety communications. In line with current industry standards, the curriculum will also address crisis communications, incident management, applicable legislation and personal health and wellness. Students will use state-of-the art Intergraph® Computer-Aided Dispatch (CAD) software while processing and dispatching simulated emergency calls in an emergency telecommunications lab. The program integrates field experience into Levels 1 and 2 and concludes with a 6-week field placement.

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