Office Administration - Legal/Health Services St.Lawrence College

Program Description

A student graduating from the Office Administration - Legal/Health Services program will graduate with two diplomas, Office Administration - Legal and Office Administration - Health Services, opening the door to a variety of employment opportunities in both the private and public work sectors. Graduate employment rates released in the fall 2019 showed 95%-100% employment. Students will gain knowledge in the following areas: Technical skills: Advanced level Office 365/2019 cloud-based computer application skills including Word, Excel, Access, PowerPoint, OneNote etc. Outlook 365 - students become proficient in producing professional email communications, creating folders to stay organized, use of Outlook calendar to book appointments and schedule meetings. Additional software applications include PCLaw, The Conveyancer, Teraview, Automated Civil Litigation (ACL), Accuro EMR, Adobe Acrobat DC Pro and Sage 50. Students will be required to achieve a keyboarding speed of 50-60 GWPM. Students learn to share and edit documents in a cloud-based environment. Using MS Teams, collaboration software students learn how to book, attend and chair virtual meetings. Soft skills: Client, patient and customer relationships are built on the use of effective and consistent communication as well as the ability to uphold and maintain confidentiality. The ability to work both independently and collaboratively are skills that are highly valued. Employers seek office administrators that are highly organized, forward thinking and have the ability to problem solve. Students have the opportunity to enhance these skills through learning by example with regular classroom exercises and participating in the student work placement experience.

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